System and network architecture, as well as monitoring, trending and escalation/response. Also responsible for managing third party vendors for 24/7 escalation, network engineering and procurement.
System software development, wrote and maintained a set of installation tools to install OS and our products on customer equipment. Specified customer bill of materials for our software. Network design and integration with customer networks.
Provided technical support for campus faculty, staff, and students. Supported several applications and operating systems including: VMS, Windows NT, Windows 95,Macintosh, Solaris 2.6, Novell Netware, Microsoft Office, and Word Perfect.
Build and operate a highly-available, multi-locational WAN infrastructure with global reach at massive scale, in an agile, fast-paced startup environment. Linux system engineering and administration, commodity systems hardware, a variety of scripting languages, TCP/IP networking, and Linux/Unix kernel tuning.
Concentration: Technical Theatre